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FAQ
General
TORVA is a brand which is part of a leading Chinese company engaged in kitchen solutions, fixtures and fittings. At TORVA, our mission is to provide our customers with innovative and elegant water products.
Since its inception, the company has been committed to providing its customers with great brand value through the integration of quality, technology and sustainable design. TORVA was launched as a brand in 2017. However its parent company started 20 years ago with stainless steel smelting. The company was one of the leading companies in the industry. At that time, the company’s main goal was to produce high-quality stainless steel. Since then, however, we have acquired more than 100 patents for melting stainless steel and therefore entered the market for kitchen and bathroom sinks.
Our priority is to produce durable, safe and exquisite looking sinks. We believe in building trust by providing exceptional services with professionalism, and our products embody our values.
TORVA USA is the online store serving both wholesale and consumer clients in North America. Products are on stock in our warehouse in California.
TORVA currently serves the wholesale and consumer markets in North America Australia and Europe. For wholesale, we can serve you worldwide.
There are many reasons to buy a sink from TORVA. Design, quality and an affordable price! Read more on the Why TORVA page.
- Better Value for Money
Our products offer exceptional quality at competitive prices, providing you with the best value for your investment. - Diverse Styles
We offer a wide range of styles and sizes to suit various tastes and preferences, ensuring you find the perfect match for your needs. - High Aesthetic Appeal
Our products are designed with a keen eye for aesthetics, enhancing the visual appeal of any space. - High Quality, Multiple Award-Winning
Our commitment to quality has been recognized with numerous awards, reflecting our dedication to excellence. - Strong R&D Capabilities with Numerous Patents
We invest heavily in research and development, holding multiple patents and continuously innovating to keep our product line fresh and up-to-date; Ensuring stricter quality control and faster response times as well. - Customizable
We offer customization options to meet your specific requirements, ensuring you get exactly what you need.
We offer a wide range of RV water system products, including sinks, faucets, water tanks and water hoses & fittings. All of our products are designed to meet the unique needs of RVs, ensuring durability and functionality on the road.
Our sinks are CUPC certified.
Online store
We operate warehouses in the USA to serve the USA and Canada. From March 2022, we will also serve the European market from our European warehouse location.
All products are on stock in California. Any online order ships next day and may take 3 – 7 days to arrive. You will receive a tracking number from us.
We accept the following forms of payment:
- Credit Card (Visa, MasterCard, American Express, Discover, JCB, Diners Club)
- Debit Card (Visa, MasterCard, American Express, Discover, JCB, Diners Club)
- Paypal
- Afterpay
We are available 24/7 by email at [email protected]. Typically we reply you the same day.
Kindly check our Warranty page.
We have local warehouses, and the standard delivery time is typically 3-7 days. For large orders, the standard delivery time is usually 4-8 weeks, depending on the order size and customization requirements. For custom orders that require sampling, the sampling time is 1-3 days, and the production time depends on the product. The logistics delivery time is around 4 weeks. Our goal is to process orders as efficiently as possible to ensure timely delivery.
Wholesale
We welcome bulk orders from all over the world. Kindly visit our dedicated page for TORVA sink wholesale.
Kindly fill out the form on our sink wholesale page.
We ship bulk orders worldwide.
We offer OEM services and can customize products with your brand, including logos and packaging. Please provide us with your specific requirements, and we will work together to make it happen.
Yes, we can provide samples of our products. Please contact us with your specific requirements, and we will arrange to send you the samples. Please note that a sample fee may apply, which can be refunded upon placing a bulk order.
Become a dealer
Our initial wholesale discount is 15%, with the potential to receive up to a 30% discount based on cumulative order volume.
We are actively seeking online and offline dealers for TORVA sinks. Please check our become a dealer page.
To become a distributor, please fill out our distributor application form on our website or contact our sales team directly. We will review your application and discuss potential partnership opportunities.
We have been deeply rooted in North America for many years, with hundreds of distributors partnering with us to achieve sales goals. This year, we’ve expanded into the markets of Canada, Europe, and Australia, where we’ve received an enthusiastic response, and many distributors have already joined us in these regions.
- Have an existing sales channel.
- Ability to invest in stock.
- Innovative and High-Quality Products
- Comprehensive Brand Support
- Exclusive Discounts and Promotions
- Early Access to New Products
- Robust Customer Service Support
- Market Insights and Analysis
- Participation in Partner Events
- Online Partner Portal
- Increased Sales Performance
